Celebrating our 10 year anniversary

privacy policy

THESE TERMS AND CONDITIONS APPLY TO THE USE OF THIS WEBSITE AT www.theibizachaircompany.com
BY ACCESSING THIS WEBSITE AND / OR PLACING AN ORDER, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.
CONTACT

The Ibiza Chair Company website is operated by Ibieventz SL, a company registered in Spain (hereinafter referred to as “us” or “we”). 

 

Email: info@theibizachaircompany.com
Company details:

CONTRACT

You are deemed to have placed an order with us by ordering via our online checkout process. As part of our checkout process you will be given the opportunity to check your order and to correct any errors. We will send you an order acknowledgement by email, detailing the products you have ordered. Order acceptance and the completion of the contract between you and us will take place on the despatch of the products ordered by you, unless we have notified you that we do not accept your order or you have cancelled the order in accordance with the instructions below. Non-acceptance of an order may be a result of one of the following:

  • The product you ordered being unavailable from stock
  • We do not deliver to your area
  • Our inability to obtain authorisation for your payment
  • The identification of a pricing or product description error
  • You not meeting the eligibility to order criteria set out in these Terms and Conditions

If there are any problems with your order, we will contact you. We reserve the right to reject any offer to purchase by you at any time. We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure but, in the absence of negligence on our part, we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from this website.

 
PRICES AND PAYMENT

The prices payable for products that you order are as set out on our website. The total cost of your order is the price of the products ordered plus delivery charge. Payments for purchases on our website are transacted by Stripe, which accept payments from most major credit cards.

PRODUCT

Each product purchased is sold subject to its product description. We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system. Although we aim to keep the website as up to date as possible, the information, including product descriptions, appearing on this website at a particular time may not always reflect the position at the exact moment you place an order.

We make every effort to ensure colours appear as realistic as possible. However, due to the constraints of digital reproduction on different web browsers, we cannot guarantee exact colour depiction. Every care is taken to ensure descriptions and measurements are accurate, however variations may occur. Measurements are approximate and may vary according to the size of the item.

REFUSAL OF TRANSACTION

We reserve the right to withdraw any products from this website at any time and / or remove or edit any materials or content on this website. We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any product from this website whether or not that product has been sold; removing or editing any materials or content on the website; refusing to process a transaction or unwinding or suspending any transaction after processing has begun. To be eligible to purchase products on this website and lawfully enter into and form contracts on this website under English law you must:

  • Register by providing your real name, phone number, email address, payment details and other requested information
  • Be over 18 years of age
  • Stipulate a valid delivery address. Please note that PO box numbers, hotels and accommodation addresses are not acceptable
  • Possess a valid credit or debit card issued by a bank acceptable to us or have a valid account with PayPal

By making an offer to buy a product, you specifically authorise us to transmit information (including any updated information) or to obtain information about you from third parties from time to time, including but not limited to, your debit or credit card number or credit reports, to authenticate your identity, to validate your credit card, to obtain an initial credit card authorisation and to authorise individual purchase transactions.

CANCELLATION

You may cancel your contract with us for the goods you order at any time up to 14 days from the day you receive your goods, except orders for custom-made products which cannot be cancelled. To cancel your order you must notify us in writing by email to info@theibizachaircompany.com, quoting your name and order reference. If the goods have been despatched then please follow our returns policy as detailed below.

If you have received the goods after you cancel your order then you must send the goods back without unpacking them to us at your own cost and risk. Once you have notified us that you are cancelling your contract, any sum debited from you will be re-credited to your account as soon as possible provided that the goods in question are returned by you and received by us in the condition they were in when sent to you.

DELIVERY

We will deliver your order to the delivery address given at the time you place your order. Delivery will be made as soon as possible after your order is accepted. You will become the owner of the goods you ordered when they have been despatched and full payment has been received.

 

PRIVACY POLICY

We respect your privacy rights and recognises the importance of protecting the information we collect about you. Therefore we have adopted a Privacy Policy that guides how we collect, store and use the information that you provide us with. This policy applies only to websites maintained by us and not to websites maintained by other companies or organisations to which we provide links to.

PERSONAL INFORMATION

We only collect personal information from our online visitors on a voluntary basis and only during registration or placing an order. Visitors purchasing goods and services online will need to provide a valid credit or debit card number and expiration date, in addition to their name, mailing address, telephone number (your telephone number may be given to our carrier), and email address. These details allow us to process your order and to let you know the status of your order.

HOW THIS INFORMATION MAY BE USED

When you register with us, you will be asked to provide personally identifiable information. The information you provide allows us to alert you to new products, services, special offers / promotions, news and events. We will not share your information with parties outside our organisation (except to the extent required by law, court order, or as requested by other government or law enforcement authority.)

SAFEGUARDING PERSONAL INFORMATION

We will only collect personally identifiable information to the extent deemed reasonably necessary to serve our legitimate business purposes, and we will maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with. By using this website, you signify your consent to our Privacy Policy. If you do not agree to this policy, please do not use this site. We reserve the right to make changes to this policy. Please check back from time to time to ensure you are aware of any changes in our privacy practices. Your continued use of our site will signify your acceptance of these changes.

GOVERNING LAW

The contract between us shall be governed by and interpreted in accordance with English law and the English courts shall have jurisdiction to resolve any disputes between us.

ENTIRE AGREEMENT

These Terms and Conditions, together with our current website prices, delivery details, contact details and Privacy Policy, set out the whole of our agreement relating to the supply of the goods to you by us.

Nothing said by any sales person on our behalf should be understood as a variation of these Terms and Conditions or as an authorised representation about the nature or quality of any goods offered for sale by us. We accept responsibility under these Terms and Conditions for its commitment to you.